[Resolved]  Flipkart — non refund of washing machine

Website:Flipkart

I purchased a bosch 6.5kg fully automatic washing machine with exchange from flipkart on 7th december 2018 and paid rs.11160. On 8th december 2018, the person from flipkart came and rejected the washing machine of exchange and asked for the difference amount of ₹1900, on asking about refund he said "you can return it easily within 10 days and you will get 100% refund", due to this assurity i took the delivery and paid him the balance 1900 in cash. On the very next day on 9th december 2018 when i asked for refund and return of product (Which is even not opened and is as it was delivered), flipkart refused to take the product return and refund me the amount.
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Jan 11, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Sir Maine ek shoe order Kiya tha Jo mujhe Cash on delivery mil chuka hai 332 rupees Maine paid kiya h but us shoes ka size bada h aur Mai ise return karwana chahta hun but nhi to return ya refund ka option mil RHA h to plz mere samasya ka Hal kre

To day evening I'm purchase one sare but no add oder.
My orders no adding and see my bank statement and references I'd. Attched images.

Earlier i was using signin with my google mail account details but as of now its not available and if i try to change my password also an error gets shoot out every time saying UNABLE TO UPDATE PASSWORD PLEASE TRY LATER ... i was almost trying for more than 2 days but its not getting updated my email id...[protected]@gmail.com

Before 6-8 months I bought a lenovo hw01 smart band from flipkart.Within 6 months the band's software is starting to hang multiple number of times and moreover the band's starp has broken.So, I kindly request you to look for this issue.I will be very grateful to you.

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