[Resolved] Flipkart — Not able to resolve any problem on time.

stejee

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	flipkart.com

It has been n number of times that I purchase an e book from flipkart and there are lot of issues when I use the ebook. Somtimes the e book doesnot open properly, somtimes there is some network problem. Whenever I call to the customer care they tell me that it will get resolved in 4 to 5 days. Just consider the case if someone has any exam and this thing happens why will he/she wait for five days. This is so ridiculous that the customer care executives are not up to the mark on any complaints raised. Today when I login with my ID I see that I am not able to open ebook library, I again called the customer care and they said it will take around five days to get resolved. Is this the service given by flipkart? . They are just harrasing the customers with their service.

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Complaint marked as Resolved

Verified Support

Sep 26, 2015

Flipkart Customer Care's response Dear Stejee, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.