[Resolved] Flipkart — Not honoring the cashback offer sent by flipkart | |||||
I got an email from Flipkart ([protected]@flipkartletters.com) on 27th Dec with an offer that if I will purchase books worth more than 300 INR; I wil get 100 Rs INR as e-gift voucher after 30 days of purchase. I placed an order via app for Rs 311. 30 days passed. No e-gift voucher has been sent by Flipkart. I called flipkart & sent email as well, they reverted that they don't know about this offer & declined to honour their self-sent offer sometime back.. This is fake marketing & misguiding the customer. I want 1000 Rs INR as compensation from Flipkart for all the incovenience & mental harassment, my time wasted in contacting Flipkart etc to ensure that they don't do this to any customer. Do let me know for any further inputs. I am reachable at +91-[protected]. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Feb 10, 2016 Flipkart Customer Care's response Issue has been addressed, Awaiting an update
| |||||
 5 Comments | |||||
Comments
I got email from Flipkart on 11th Feb::
[protected][protected]
Dear Customer,
We are continuing to look into your issue on priority. We reassure you that we will resolve your problem by 12 Feb, 8:00 PM.
Thanks,
Flipkart Customer Support
[protected][protected]
I got en email from now at 12th Feb 8 PM:
Dear Customer,
We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 13 Feb, 8:00 PM to get back to you.
Thanks,
Flipkart Customer Support
[protected]--------
Flipkart is good for nothing. They are passing the time. They have no regards for customer .
[protected][protected]
Dear Customer,
We are continuing to look into your issue on priority. We reassure you that we will resolve your problem by 12 Feb, 8:00 PM.
Thanks,
Flipkart Customer Support
[protected][protected]
I got en email from now at 12th Feb 8 PM:
Dear Customer,
We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 13 Feb, 8:00 PM to get back to you.
Thanks,
Flipkart Customer Support
[protected]--------
Flipkart is good for nothing. They are passing the time. They have no regards for customer .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
MOBILE APP
GIFT VOUCHER
TERMS & CONDITIONS
1. Get a Flipkart Electronic Gift Voucher Worth Rs.100 on purchase of any Book till 7th January 2016.
2. Customers will receive Gift Voucher for one complete order alone, i.e. only one gift voucher can be availed per email id.
3. Customers need to log-in to the Flipkart app to be eligible for the gift voucher.
4. Gift Vouchers will be issued 30 days after the purchase is made.
5. Cancellation of an individual item will cancel entire order. No gift voucher will be issued in such a case.
6. Offer is not valid on e-books.Offer is valid on selected products only.
You may set your communication preferences here
We hope you enjoy receiving news and special offer emails from Flipkart.com. If you would prefer not receiving our emails, please click here to unsubscribe.