Flipkart — Not received product

Address:	Bangalore, Karnataka, 560034
Website:	flipkart.com

Hi. I've ordered a watch maxima form flipkart order no OD[protected] on 5 Oct, as cash on delivery, it was supposed to be deliver on 19 Oct, but on 19 I received a msg u r product is out of delivery & will deliver today, on evening I agn rcv a msg that customer rejected the order. I called flipkart tell them they told me that nxt day u will rcv the product. .but same problem. Nobody came at given address..neither ekart logistics executive came at given address nor they called me. .In my phn in flipkart app its showing that customer rejected . How it is possible. .m trying to call them ekart logistics who deliver the product but not rcv proper response. .I called flipkart they told me it will b delivered soon.. but after 3 days i didn't get proper reply from flipkart. How can they msg me that customer rejected, .plz help