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[Resolved]  Flipkart — not responding properly

Address:Ghaziabad, Uttar Pradesh

i ordered a watch and it had a manufacturing defect then since then they haven't exchanged or refunded my money they even have taken the defected piece and now i am asking for a refund so they are just asking for more and more time . Order date : 24 march 2014 delivery date expected 28 march 2014 delivery received 30 march 2014 order number OD[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 14, 2014
Updated by yatharthsingh2015 One of flipkart's representative gave me wrong information about their policy and now again they are not giving me my refund.
this is very wrong on their part and strict action must be taken against the representative.
on asking for a refund i was told that i should wait for the replacement and see if it is up to the mark and again it wasn't
so i again called to get a refund but i was told that they have a policy if they give a replacement they don't refund then
so completely against the representatives word
they told me that i can't get a refund now
also one of them hung my call and eventually cut it without completing the talk.
so please take serious action against the company in the favour of online shoppers.
thank you
yours truly
yatharth
Complaint comments 
3 Comments

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Comments

As per the complain raised the replacement is been processed to customer, Hence closing the case
Reply
One of flipkart's representative gave me wrong information about their policy and now again they are not giving me my refund.
this is very wrong on their part and strict action must be taken against the representative.
Reply
Closing the case as the product has been picked up from customer and the amount has been transferred to wallet.
Reply

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