[Resolved] Flipkart — OD[protected] | |||
This is Naveen.. i have order Moto G Second generation Kitkat version in flipkart but they delivery Lollipop version and then i raise a request to replacemnt the mobile.. i want replacement with kitkat version and flipkart is agree to replace the mobile with kitkat version but again in replacement flipkart delivery Lollipop version.. now i do not want any replacement from flipkart . i want my money. refund my money back in to my bank account and then you collect the product. my contact number is [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 16, 2015 Flipkart Customer Care's response Spoke to customer and informed him already replacement is provided for him and will be delivered as per promise date, customer wanted to know he will get the replacement phone with kitkat version hence told him as per website confirmation he will be getting kitkat version. Hence closing the case.
Verified Support Jul 18, 2015 Flipkart Customer Care's response Spoke to customer, informed customer that product is already picked up then refund will be initiated by EOD and it will reflect in your account within 5 business days. Customer want refund within 22/07/2015. Informed customer according to bank procedure refund will reflect in your within 5 business days. Hence closing the case.
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 1 Comment | |||
Comments
In replacement flip kart provied lollipop version only.. now i do not want any replacemnet i want my money back. refund my money in to my bank account and then collect the phone
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