Flipkart — Order cancelled by flipkart itself

Address:

Gurgaon, Haryana

Hi, I have ordered Redmi 1s order no - OD[protected] After one week i got that your order cancelled without any reason and after called flipkart customer care executive he said that ur oder can't be delivered due to some mishappening due to courier partner, So i want my order delivered address. He said that u want to order new phone why should i order new phone its flipkart responsibility to deliver the product not user. Please take action soon.