[Resolved] Flipkart — order : od[protected] | |||
Hi team, I do not know how much this email helps me. But there is a serious problem With your customer service department in dealing with customers. This is Really pathetic. I tried calling flipkart cc 3rice today to no avail. Everytime i want to talk to a senior, they either disconnect me or give Some #. The last person i spoke to named palak and stated she is a Snr executive. Told me she is transferring me to her supervisor who is a Team leader, and after 16 mins on the call i get is a disconnection, yes The call got disconnected. My order was stated to be delivered on 31st jan'19 and it has been delayed, I was not even notified till i approached you folks. Moreover i get a call From flipkart at 09:10 am in the morning??? Seriously??? I need a compensation for all this delay, the harassment, and the Mismanagement which has ruined a few important hours of mine. Let me tell you i myself belog to a customer service industry and i am a Manager for one of the biggest ecommerce giant, and trust me we do not Treat our customers this way, You missed your due date, you better compensate. Your cs team sucks... You better fix it.. You wasted my time, you better compensate it. Await your quick action. Regards Amrit raj Mob : [protected] / [protected] Was this information helpful? | |||
Mar 11, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Feb 03, 2019 Flipkart Customer Care's response We will revert on it.
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