[Resolved]  Flipkart — order : od[protected]

Address:700129

Hi team,

I do not know how much this email helps me. But there is a serious problem
With your customer service department in dealing with customers. This is
Really pathetic. I tried calling flipkart cc 3rice today to no avail.
Everytime i want to talk to a senior, they either disconnect me or give
Some #. The last person i spoke to named palak and stated she is a
Snr executive. Told me she is transferring me to her supervisor who is a
Team leader, and after 16 mins on the call i get is a disconnection, yes
The call got disconnected.

My order was stated to be delivered on 31st jan'19 and it has been delayed,
I was not even notified till i approached you folks. Moreover i get a call
From flipkart at 09:10 am in the morning??? Seriously???

I need a compensation for all this delay, the harassment, and the
Mismanagement which has ruined a few important hours of mine.

Let me tell you i myself belog to a customer service industry and i am a
Manager for one of the biggest ecommerce giant, and trust me we do not
Treat our customers this way,

You missed your due date, you better compensate. Your cs team sucks...
You better fix it.. You wasted my time, you better compensate it.

Await your quick action.

Regards
Amrit raj
Mob : [protected] / [protected]
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Mar 11, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2019
Flipkart Customer Care's response
We will revert on it.
Feb 06, 2019
Updated by Kumar Amrit Raj
Flipkart — order : od[protected]...The new date for delivery was mentioned on 05th Feb'19, that too has passed, been missed by FLIPKART... One of the worst experiences. What a lackadaisical approach by so called Ecommerce giant... PATHETIC is a lesser representation...

I wish i had an option to rate Negative... it wd have been -N * infinity...
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