Flipkart — Orderd & paid for material not delivered at all

Address:

Chennai, Tamil Nadu

My son Aravind Subramanian ordered a Dell 27 inch LED Desk top for me. The Order No is: OD[protected]. As per the email from Flipkart it should have been delivered at 21, Besant Road, Gopalapuram, Chennai - 14 & my cell No: 938101`3527. It wasn't delivered nor was I informed over the phone or via email. When I contacted by phone I was told "yes there is Order but some one will get in touch with me on 29th April to tell me as to when I could expect the Dell be delivered. I could understand delays caused by things over which the Co has no control but I can not at all understand, for an online depended co like you, to be unfriendly indifferent to a customer's plight. You as a co might have a turnover in millions but the 33 thousand rupees paid is a big sum for us. I lierally go on my knees & ask you, pray, tell me the approximate date of delivery . See I am an Advocate & my wife is a Senior Plastic Surgeon & we need to ask somebody to stay at home to receive parcel as & when it arrives or if at all. Hence the humble request to let me know the approximate date of delivery. K.S.Subramanian [protected]