[Resolved]  Flipkart — Ordered product a but received product b

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I ordered honor power bank of 13000 mah via flipkart. The so called sellers (shoppers stop99) delivered a used sony power bank to me. The return and refund process was hectic. Pathetic service by flipkart. This is the highest trouble ever given by a online selling company to a consumer like me.
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Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2016
Flipkart Customer Care's response
Dear Manish, Greetings from Flipkart. We regret to inform you that we are unable to find the order details so we kindly request you to revert back with the order details or the alternate contact details.
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