[Resolved] Flipkart — Ordered Product not delivered and even refund also not processing also most 10 days - false information given by customer care | |||
How can trust if refunding the amount on time. I never seen this type worst service. I have ordered the product on 22.08.2015 the same was delivered on 30.08.2015. when I open the pocket there is no memory card. Same aware of your service execute who came for delivery of product and immediately called to customer care and informed. They assured that we will delivered the product within 2 working days but again taking one week time finally came on 07.09.2015 for delivery this time more surprise pocket already opened. I am returned the product and informed to customer care. again cheating not delivered on time and opened pocket. Simply informed we will take assurance we will replace by today eod but no one called & informed about delay and solutions. Finally complaint regarding the refund of money.. almost 15 days no response . again I don’t want continue with your service, request you to refund first and return the product same day or again cash collect the product. Don’t any such stories and policies for refund. Which is you followed cash on delivery same method hand over the cash and collect the product.Flipkart customer giving false information and no reply from customer care call or mail also not replying. any one address this issue.. today also called to customer care simply attending the call and disconnected no information again I called customer care but simply informed refund will process product once received otherwise no.. Regards Rajkumar N [protected] Was this information helpful? | |||
Oct 12, 2015 Complaint marked as Resolved after continues follow up with customer care and resolved but multiple calls and mails communication only finally got resolved. Verified Support Sep 17, 2015 Flipkart Customer Care's response Spoke with the customer as he is saying that there was a lot of delay in refunding the money so informed to customer that the refund has been initiated today as customer informed that he had received a message regarding the refund.
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