[Resolved] Flipkart — orders frudently placed

sarin.mba

Address:

560037

In the lst 2 days i have received 2 messages that some order has been plced and abother flipkart customer has shared the same with you. The fact is neither i plces any orders nor did i link my account to anybody. And when i cal yhe customer care, an executive by the name of neha tells me that flipkart is not sure of how this happened and they xannoy even de link the account. So they dont want to take any accountability and if any thing goes wrong they wull hapily wash hands off.

How can they not be accountabe if i suddenly start getting messages of the orders which have not been plced by me?

Why the hell am i getring messges for the orders teuly unrelated with me? With gdpr laws in place how can they not safeguard my information and how withput my approvals my account has been linked with some oyher account?

I would like to file a formal complaint and have flipkart nswer the same. I jve no other choice but to dectivate my flupkart account for totally unprofessional behavior of flipkart.

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Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Nov 05, 2018

Updated by sarin.mba If your customer care would have helped I would have no need to write a complaint here. My number is [protected], believe this should be sufficient to find my account. I had to deactivate my account as you folks left me with no choice, but the best part is I still receive messaged from the linked account, only god knows how!!!