Flipkart — Pay later emi loan

My name is CH Mukkoteswar Rao having flipkart paylater account. My phone number is [protected]. I had taken Pay later EMI on flipkart platform in Jan 2023 for a period of 12 months. I closed the loan completely on 17th Nov 2023 as foreclosure. I paid the loan with foreclosure fee also. As the EMI is 5673/- for 2 months 11346+fore closure fee = 11538.25 paid on 17th Nov2023. Still I am getting calls from flipkart customer care as my pay later dues are pending. I already mentioned that I closed the loan completely and submitted Transaction Id[protected] paid through Paytm UPI. Today i.e., 17/01/2024 they cancelled my other order (order id OD[protected] which I paid from my account, by mentioning reason pay later dues are pending. This hurts me more as a regular customer paying EMI on time or before, the company didn't respect the customers. I spoked with flipkart customer care representatives so many times, still my pay later account is in blocked status. I demanding why the payment status was not updated and company harassing me by calling from their representatives. This will not happen to a regular customer.Please take the complaint and take action on the said company.
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