[Resolved]  Flipkart — payment made but order not confirmed

Address:Amethi, Uttar Pradesh, 227412

On 05.12.2018 at :25 pm i have placed a order of shoes and paid rs 2749 through sbi net banking to flipkart.

Rs deducted from my account and i had received sms from bank for deduction towards payment to flipkart vide reference no pzt[protected]wlmzs01igaexedxl9.

But item is not appearing in order list and no sms received from flipkart for confirmation of order.

Pl. Refund the money or deliver the item
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Jan 8, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Dec 07, 2018
Updated by pkc_hal
Your customer rep assured that it will reflect in order history with in 24 hours
But still not appearing.
Pl do the needful
Dec 08, 2018
Updated by pkc_hal
Still not appearing in my order history . It is requested to take immediate action towards refund of money at the earliest
Jan 08, 2019
Updated by pkc_hal
Flipkart customer representative informed that refund proceed but Refund yet not received in my account in spite of several communication with Flipkart Rep.
It is requested to expedite the refund of Rs2749
Complaint comments 

Comments

I had ordered realme pad 4gb 64gb . The money has been deducted from bank but order isn't confirmed what is this problem please resolve this prob .
Either give me the product or refund me the money

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