[Resolved]  Flipkart — (Pincode-Address mismatch)

Address:Vadodara, Gujarat, 390021
Website:flipkart.com

I've placed order Redmi Note4 last 2 times, They simply cancel order due Pincode - Address mismatch. After order inform to Customer care and send email to Flipkart make sure order should be delivered. They told it will be delivered. Pin code address is matching perfectly as per Indian Postal then how they will cancel order without calling to customer and confirm the address. Eventhough I have told ask them to call, I will go and collect order but they said "nothing can be done about it". Need to place order again.

This is happen second time.

Order Details
Order ID
OD[protected] item)
Order Date
Wed, Apr 26th '17 12:00 PM

Item has been shipped.Ekart Logistics - FMPP[protected]
Sat, 29th Apr 7:24 am Vadodara Out of delivery area (Pincode-Address mismatch)
Sat, 29th Apr 3:54 am Vadodara Received at Akota Hub
Fri, 28th Apr 10:25 pm Vadodara Dispatched to Akota Hub
Fri, 28th Apr 3:53 pm Ahmedabad Received at Ahmedabad Sort Facility
Fri, 28th Apr 12:33 am Ahmedabad Dispatched to Ahmedabad Sort Facility
Thu, 27th Apr 6:26 pm Bengaluru Received at MotherHub_BLR
Thu, 27th Apr 5:13 pm Bengaluru Dispatched to MotherHub_BLR
Thu, 27th Apr 5:07 pm Bengaluru Received at Hoskote Sort facility
Thu, 27th Apr 5:06 pm Bengaluru Shipment in-scanned at Hoskote Sort facility
Thu, 27th Apr 5:06 pm Bengaluru Dispatched to Hoskote Sort facility
Sat, 29th Apr 7:24 am Vadodara Shipment has reached the hub nearest to you.

Order DetailsAddressManage OrderOrder ID
OD[protected] item)
Order Date
Wed, Apr 19th '17 12:02 PM
Amount Paid
₹10, 999through Credit card

Sat, 22nd Apr 4:58 pm Ahmedabad Dispatched to Ahmedabad Sort Facility
Sat, 22nd Apr 2:48 pm Vadodara Received at Akota Hub
Sat, 22nd Apr 9:43 am Vadodara Out of delivery area (Pincode-Address mismatch)
Sat, 22nd Apr 5:34 am Vadodara Received at Akota Hub
Fri, 21st Apr 10:22 pm Vadodara Dispatched to Akota Hub
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Jun 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
Flipkart Customer Care's response
The pincode given for the product delivery was not matching with the address, hence the order was cancelled and same was communicated to customer.
Complaint comments 

Comments

thats just an excuse flipcart. YOU get out of stock, and hence u put this same excuse...flipcart comes to my places every week, and now u saying its out of yr deleivery area?? really dissapointed
Same thing happend to me too. I'm it is very correct . I'm very angry and disappointed with these faking details that flipkart give. The product with this happend was so much important to me. Please help me I want to take revenge from flipkart for wasting my time and fooled me by various types of excuses . I really wanted to abuse flipkart but as we know this is not the right place to do so.

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