Flipkart — Placed the order but never got the product

Address:Burdwan, West Bengal, 713325
Website:www.flipkart.com

On 14th of july i has placed an order and then the expected date of delivery was on 25th of july. On 17th july i received a message stating that my order is 'in transit'. On 21st of july i called the company and they said that i will surely get my product within 25th july but when i called again on 22nd july they said that their is a problem and finally on 23rd july my order was canceled. According to them the product was not available with the seller. If the product was not available with seller then why they send me that message stating that my order is in transit? And why they delayed so much?
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