[Resolved]  Flipkart — Poor quality bag sold

Address:

Hyderabad, Andhra Pradesh

Poor quality bag was sold to me and not returning even requested for return on the same date=> OD[protected] [Incident:[protected]]

The request for return was made even on the same date of receiving the product and have been sending mail from almost 2 months but Flipkart neither reply nor give corrective action :

Poor Quality Product Name - Outshiny Dura 15.6 Inch Laptop Backpack (Grey)



-----Original Message-----
From: <My email-id>
To: cs <[protected]@flipkart.com>
Sent: Mon, Dec 23, 2013 3:22 pm
Subject: Re: Dear Customer, Product is as described in the website and returns
for this product is not available. Apologies for the inconvenience caused.
Thanks... [Incident:[protected]]

Team,

FYI...

Marked in RED are the things which are described on website but totally differs from the actual product received.

NOT RobustNOT ComfortableCheap Padding


And still you expect me to accept the product with your website information of 10 days replacement guarantee, think again and come up with best conclusion.

Refer the details on your website for this product and as well the pics :

http://www.flipkart.com/outshiny-dura-15-6-inch-laptop-backpack/p/itmdpnkj5jyzfzaj?pid=LTBDPNKH6KQU...⇄

Outshiny Dura 15.6 Inch Laptop Backpack (Grey) Price: Rs.1299

Outshiny bags are known for its durability and style. With its impressive storage, intuitive design, and robust materials, it is no wonder that all Outshiny day pack will soon become your go-to choice for hauling your everyday essentials. Best Features: Highly durable fabric, Comes with 5 Year warranty, Unique design for extra comfort

Specifications of Outshiny Dura 15.6 Inch Laptop Backpack (Grey)


General


Brand -> Outshiny

Model Name -> Dura

Type -> Laptop Backpack

Color -> Grey, Green

Compatible Laptop Size -> 15.6

Material -> 600 D Polyester, Nylon Honeycomb

Trolley -> No

Expandable -> No

Style Code -> OS71 Green

Color Code -> Grey

Body Features

Number of Compartments -> 3

Buy Now

=> Cash on Delivery 10 Day Replacement Guarantee

I have given all the proofs per your website and forcefully I am not going to accept this that too with so much shopping experience from Flipkart.

Call me for any clarification.

Regards

<My name>