[Resolved] Flipkart — Product Delivered to Wrong Person after online payment

amal0487

from Indore, Madhya Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had ordered moto x 2nd generation to my residential (Pg) address in noida and made the payment 22000 from my credit card. Now my aspected date for delivering the product was 20 june 2015 but they delivered it before the date which is 18 july 2015 to my pg owner without informing me. Sir its a matter of 22000 which was already paid by me to flipkat through my credit card. If any of the misshapening was done to my product what was the liability of the company they don't even call me for feedback whether i got my product or not. Please take against action on the concern.

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Complaint marked as Resolved

Jul 03, 2015

Updated by amal0487 I had ordered MOTO X 2nd Generation to my residential (PG) address in Noida and made the payment 22000 from my credit card. Now my aspected date for delivering the product was 20 June 2015 but they delivered it before the date which is 18 June 2015 to my PG owner without informing me. Sir its a matter of 22000 which was already paid by me to Flipkart through my credit card. If any of the misshapening was done to my product what was the liability of the company they don't even call me for feedback whether i got my product or not. Please take against action on the concern.

Verified Support

Jul 03, 2015

Flipkart Customer Care's response Spoke to customer he told he he did not get the call from the delivery boy and he had delivered the shipment to his land lord , customer was very much update about the delivery service and told he lost the trust on flipkart and its a very big amount he paid to purchase the product, apologized for inconvenience caused and told the customer it will be escalated to concerned team.

Verified Support

Jul 03, 2015

Flipkart Customer Care's response