[Resolved] Flipkart — product mismatch

Sushant Routray

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751009
Website:	www.flipkart.com

Respected sir,
I have ordered l'oreal professional paris absolute repair lipidium serum bearing order id : od[protected] on 17.04.2018, unfortunately a wrong product namely l'oreal professional paris extenso care has been delivered to me. I tried a lot to return this product to flipkart but there is no option to return.
I request you to kindly consider my complaint and return/exchange the aforementioned product or refund my money.

Yours faithfully,
Sushant routray
Contact no.+91-[protected]
Qr. No.2ra-11
Road no.11
Back side of sbi main branch,
Bhubaneswar, odisha

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Jun 8, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response Customer raised a complaint stating that product delivered is different from what was ordered. We have interacted with the customer and raised a request for the refund of the order. The seller has confirmed that the refund has been completed on May 03, 2018. Hence, closing the complaint from our end.