[Resolved]  Flipkart — Products are not yet delivered but mark delivered

Address:Balaji ward, Jagdalpur, Chhattisgarh

I had ordered 2 products from Flipkart app Huskey Nova Lint 812 Lint Roller and Royalkart 1 Lint Roller with Cover 60 Sheet & 3 Refills 60 Sheets Lint Roller

But unfortunately on 14 August, I received the below message from Flipkart that my product was delivered.

Delivered: Huskey Nova Lint 812 L... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/DYjE6WuuuN

And on 13 august I received the below message from Flipkart that my product was delivered
Delivered: Royalkart 1 Lint Rolle... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/2znevlNNNN

But I had not received any product
I have been requesting Flipkart to share the seller details or at least request the seller to deliver the products
I had done full payment of the products through UPI.

The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & SMS.

When I did not receive the product on 14th August. I escalated the issue. Within an hour Flipkart updates the status of the orders on their website as 'delivered'.
They just assure me that they will look into the matter & I get auto-generate dated mail mentioning
That the issue will now be resolved till 19th August

Flipkart just enquires from me that whether I got any call back from the seller. The seller had not contacted me anymore

I am deeply disappointed with Flipkart has managed this order

Can you please help

Thanks
Sourabh
[protected]
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Aug 16, 2021
Complaint marked as Resolved 
Till now the company has just escalated the issues They didn't do anything for resolution of issues They had not sent any email and they had also didn't share any phone number too Can you please help
Flipkart customer support has been notified about the posted complaint.
Aug 16, 2021
Updated by Sourabh Parekh
Till now the company has just escalated the issues
They didn't do anything for resolution of issues

They had not sent any email and they had also didn't share any phone number too

Can you please help

Verified Support
Aug 17, 2021
Flipkart Customer Care's response
We will revert on it.
Aug 17, 2021
Updated by Sourabh Parekh
When you will revert
Can you please increase the return date

You always telling us we are seeing and Till 19 we will let you know

Which finally passed the return date
This means then I have no choice left

Can you please tell me exactly it's wasting my time day by day
Aug 19, 2021
Updated by Sourabh Parekh
Hi
Today 19 August 2021 is the last date
And I didn't receive any calls for resolution

Can you please help

Can you please process my refund
Thanks
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