[Resolved]  Flipkart — Providing damaged product

Address:

Nellore, Andhra Pradesh

Dear Sir, I bought a lenovo K900 Mobile from flipkart.The seller of the mobile is WS retailer. My Order No: OD[protected].After some days I found some more technical problem & requested for the replacement.But the seller provided me an used mobile. So I returned that through courier to the seller immediately & informed to flipkart. I already mailed many times regarding this problem. but still there is no response from the seller as well as from flipkart.As I ve requested for a replacement of the Lenovo K900 mobile as I am facing problem in battery Backup. It sad to say today I received the parcel from the courier & opened it infront of the courier boy. I found that the product was a second hand mobile. WS retailer is providing the worst products, & second hand products.To day morning I contacted the customer care regarding the problem, buts there was no response & previously also I complained regarding the WS retailer but still there is no action taken against WS retailer.The seller is harassing the customers. Mail Ref no:[protected],[protected],[protected],[protected], Its my humble request you to take proper action against this complain So that I would be able to get my rights & get me a brand new mobile as soon as possible. Looking forward for your positive response. Regards Satyabrat Baral [protected]