[Resolved] Flipkart — Received a used duplicate product from Flipkart

[Resolved] Flipkart — Received a used duplicate product from Flipkart

M mbghattamaneni from Hyderabad, Andhra Pradesh Sep 29, 2021 Oct 14, 2021 This thread was updated on Oct 14, 2021

I ordered mi band 4 which is from brand Xiaomi but when my order got delivered i received a wrong band which was of cheap quality and no brand was written on the box.It was a kind of cheap band. Also the delivered one is used one. I have ordered to gift my dearest one. It is a pathetic situation. Really felt shame. Flipkart should not encourage these kind of sellers. So please return my money back and please take this cheap product delivered to me i have attached are the pics of the product delivered. +2 photos Was this information helpful? No (0) Yes (1)
Oct 13, 2021 Complaint marked as Resolved Thanks to Flipkart Support Team and Social Media Team. Received Refund. Thanks to Atul Mor (from Flipkart social Media Team) for his immediate support, who followed up this incident and expedited to close the incident. Thanks and Regards, Chandra Flipkart customer support has been notified about the posted complaint. Sep 29, 2021 Updated by mbghattamaneni The product got delivered on 29th sep 2021. Immediately after seeing the product I called flipkart support team but they are helpless. The pathetic thing is chat desk is harrassed me like me anything by asking the same question 100 times. Really it was a pathetic support from flipkart chat desk . Thanks and Regards Verified Support Sep 30, 2021 Flipkart Customer Care's response We will revert on it. Verified Support Oct 14, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Mi Smart Band 4 with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1799/- has been completed on 10 Oct 21 and should be reflecting in your account by now. Your kind understanding is appreciated. thank you.
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