[Resolved]  Flipkart — Received damage product and block my flipkart account

Address:

central govt quater, block-G, Flat no 387, 7 garcha 1st lane, near reserve bank quater, kolkata-700019

Sir/Madam,
I placed a order of Samsung 7 kg 5 star, Ecobubble Digital Inverter, Fully Autimatic Top Load Washing Machine Grey your online portal (FLIPKART) account no [protected] on 28/02/2024.At first time we receive a scratch product I was returned the same. On 03/03/2024 we received again the same product. I am a central government staff (Income Tax Department) and my husband is also working at Hob’ble High court as a Advocate. So, the product was delivered in working day my oldest mother was living there. She cannot see the damange in back side of washing machine.
I call and request to solve my probem with in a time which r given your customer hepdesk before 6th march 2024 but on 03/03/2024 I received your mail for change my word and block my account. This is not a good manner for yours.
So, I request you please solve my problem and unblock my flipkart account. This is a huge amount product so please don’t forced me to take a legal action.
Enclose the mail copy, Product receipt copy.

Yours faithfully
Suman Chowdhury
D/o Ahilya Chowdhury
contact no [protected]