[Resolved]  Flipkart — Received Dead on Arrival product

Address:New Delhi, Delhi, 110064
Website:www.flipkart.in

I have ordered a Moto E3 Power mobile from Flipkart on 19th Oct and have received the same on 20th Oct but it was a Dead on Arrival product. The phone is not turning on and despite sending numerous complaints/notification to Flipkart they are not even replying to my requests. It is a clear case of cheating as i had paid the full amount in advance through a prepaid payment method and i am getting runarounds now. Please help.
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Dec 4, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Flipkart Customer Care's response
Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.
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