Flipkart — RedMi 3s Prime refund still a dream after around more than a half month.

Address:	Bangalore, Karnataka, 321001
Website:	flipkart.in

I have ordered two MI 3s Prime on 14th December 2016 on Wednesday but due to some issues FLIPKART cancelled my both orders as below:

1.
You will receive your shipment by Monday, Dec 19, 2016
The shipment was sent through: Ekart Logistics
Shipment Tracking ID: FMPP[protected]

2.
You will receive your shipment by Monday, Dec 19, 2016
The shipment was sent through: Ekart Logistics
Shipment Tracking ID: FMPP[protected]
TRACK YOUR SHIPMENT

Refund email alert :
Your Flipkart refund has been successfully processed for order OD[protected]
Inbox
x

Flipkart.com [protected]@flipkart.com via dynect.net
Dec 16 (13 days ago)

to me
Flipkart.com Order ID: OD[protected]
Return ID:[protected]

Hi,

Your refund is successfully processed!

Refund Amount : 8999

You will see the amount in your bank account in 3 business days as per standard banking procedures.

We look forward to seeing you again.

CHECK RETURN/REFUND STATUS

ITEM QTY REFUND AMOUNT
Seller:


Redmi 3S Prime (Gold, 32 GB)
1
Rs.8999

As of now there is no amount has been credited in my account yet
Account number and Debit card numbers as below respectively:
[protected]

[protected]
It was used to make payment on FLIPKART.COM on 14th Dece, ber 2016 at 11:57AM Wednesday.

Right now I have called around more than 15 times at flipkart they are cheating me by saying You will get the refund in 3 Business day or 5 or 6 Business days but right now its almost half month since I'm waiting for my refund.

Flipkart is harassing me mentally and physically as I have to go bank for checking the status and i have to suffer a lot in long queues.

I'm demanding my convenience fee of going to bank again and again.

Still facing the same issue.
Recently when I contacted Flipkart they said you have rage I query at bank for your dues we are not responsible of it.

How bad its they Flipkart is just fake bogus kind if company arranging all the for looting the gullible users as any which way its possible.

I don't want to cancel this product but your employee cancelled it mistakenly, i want to deliver it as scheduled.

GhanShyam Singh
Dec 17 (12 days ago)

to: [protected]@flipkart.com
date: Sat, Dec 17, 2016 at 1:29 AM

to resolution
I called at [protected] got a call back and I told him to cancel the COD payment mode order of RedMi 3s prime but he mistakenly cancelled both the orders including another RedMi 3s prime which payment mode was debit card. I actually want this one to be delivered at my door step even I have been waiting since December 1st 2016 but right here because of Flipkart bad and byzantine kind service I'm not able to get my product even after making the requisite payment online via my debit card still facing issues.
Right now I only want to get the RedMi 3s prime, I don't know anything.

I could not even expect when a person placed two orders on different time and two order #[[#]]# I'd have been generated still facing issue.
What about ur promises, misleading adds that's it.

Making fun of gullible users, customers.

Refund success : OD[protected] [Incident: IN[protected]]

from: Customer Support
to: Customer
date: Sat, Dec 24, 2016 at 4:50 PM
subject: Refund success : OD[protected] [Incident: IN[protected]]
mailed-by: mails.flipkart.com
signed-by: flipkart.com
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: Important mainly because of the people in the conversation.

We understand that you’ve not received the refund of your 'Redmi 3S Prime (Gold, 32 GB)' order OD[protected].

We’d like to assure you that the seller has refunded Rs.8, 999/- on[protected]. However, due to the huge number of banking transactions in lieu of demonetisation, your refund will be delayed and the amount will only be credited to your debit card after 3 business days.

You can contact your bank’s customer care using the number mentioned on the back of your card with the reference number: 75503726352010637025583 in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

We look forward to your continued trust and support in us.

Regards,
Arun G
Flipkart Customer Support

We understand that you’ve not received the refund of your Redmi 3S Prime (Gold, 32 GB) order OD[protected].

We apologies for the inconvenience caused, We’d like to assure you that the seller has refunded Rs.8, 999/- on[protected]. However, due to the huge number of banking transactions in lieu of demonetization, your refund could be delayed and the amount will only be credited to your Debit Card after 5 - 6 business days.

You can contact your bank’s customer care using the number mentioned on the back of your card with the reference number: 75503726352010637025583 in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

We look forward to your continued trust and support in us.

Regards,
Ranjith V
Flipkart Customer Support