[Resolved]  Flipkart — Redmi Note 4G not working properly

Address:

Bangalore, Karnataka

I ordered a Redmi Note 4G on[protected]. I worked properly for about 2 months and the started creating problems like over heating(even when not in use) and too much battery consumption. I called the Flipkart customer service and was told me give it for repair to the service center at " Satyam Cummunications, J-34, Ground Floor, Sector 18, Near Center Stage Mall, Noida, Uttar Pradesh 201301" They kept the phone for about 25 days. During this time, i had call them multiple times to get an update about the status of the repair of my phone but their answer was not satisfactory. They told me that they have to replace the PCB and they still waiting for it as they don't have one. Finally i got my phone back. To my surprise, the phone started giving me problems again in just one week This time, the phone stopped charging. So, i took the phone back to them. They kept the phone again for about 25 days, repaired it and gave it back to me. This time, not to my surprise, although the phone is charging, its still overheating even when its not in use and the battery drains super fast. I am fed up of this faulty phone and going again and again to the service center in Sector 18, Noida. Please either refund my entire amount which is INR 9999/- or replace this phone with another that works properly. Looking forward to an early resolution. Thanks and Regards, Rahul Khurana [protected]