[Resolved]  Flipkart — Refund or replacement not done

Address:

Jabalpur, Madhya Pradesh

I received this controller on 11th of October and it was faulty the button (B) on the controller is not working, so i sent them a mail regarding the issue. My request for replacement was denied by both flipkart and the seller which was OnlineKing . As per the policy stated by flipkart there is a replacement guarantee of 30 days and as per policy of the seller it was 10 days . But still they declined my replacement . Its 11th of November now and all they say is that they are trying . Flipkart told me to contact onlineking and onlineking straight up rejected my request for replacement . It is over a month now and i am demanding refund for not replacing this defective product that they gave to me and wasting my one month with nothing . Please help me in this case i[censored] can