[Resolved]  Flipkart — Refund with emi

Address:	Kutch, Gujarat
Website:	consumers complaint

Hi I bought a product from Flipkart.com on may 2015 for the mobile phone HTC Desire 826 Then my phone had stopped working all of a sudden and I called flipkart on there toll free number spoke to them they said that they cannot help and can just arrange a callback without even thinking for the inconvinience i was facing. They clearly said that they can arrange call back in next 24 hrs that is the best they could do. Someone called from Flipkart stating that we will ask for the collection and will refund the amount. I said that please provide a confirmation on email the same but he rudely said cannot gurantee. I asked him to send the replacement set for the same. Without thinking about my inconvinience he said that they can refund the cost of the phone but not the EMI charges and also no compensation for the inconvinience I faced. They said that they initiated the refund on 8 aug n gave a ref no. For the same but it still doesn't reflects in my bank account. I would suggest every one not to buy any thing from Flipkart as they only know how to cheat customers. My order id is OD[protected] I have been a loyal customer with them and thinking about this trust i booked the product with them but will ensure if my problem is not addressed in the right way will have to take this as high I can. I have no option but to raise the complaint in the consumer court for the same. Flipkart just knows to cheat their customers they are cheters.. Kunal bhojwani [protected]