Flipkart — regarding BlackBerry z10 problem

Address:

Coimbatore, Tamil Nadu

Sir/Madam, I brought a BlackBerry z10 charcoal black mobile on 22 September 2014. Now my mobile is not getting on. Battery is gone. Then called your Customer service department, they said that go to the BlackBerry authorised service centre. So I went to the authorised service centre, near ammaniammal school, Rs puram, Coimbatore, Tamilnadu. 641002. They said that there is no manufacturing warranty available for this mobile. So again l called your service department stating the issue. They registered my complaint and asked 3 days to clear the problem after 3 days I didn't get the call from you. So I called again. Again they registered my complaint and again asked 3 days. And after 3 days I get call from your technical department, they said that they will clear the issue and call me within 3 days. But I didn't get a call from you. So I called again. Then they say that the WS retailer accepted for the replacement and to clear the warranty issue and they that I'll get a call from the retailer within 2 days. After two days also I didn't get a from the retailer. So I again called u your customer service department. They again said that the retailer ll call you anytime. Again they asked three days to resolve this issue. This is being repeated for more than 15 days. But still I didn't get the solution. So please give me the solution for this issue within 24 hours. Otherwise I'll post this issue in social media and network and also I ll complaint to the police station and send to the notice to you because ib have no other way to find the solution. Take this as serious issue or you have to face the consequence.