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Flipkart — Regarding Refund Amount not received

I didn't get my refund amount from flipcart and my account has blocked by them and they are not providing the information regarding this.
Refund amount: approx Rs 2500
Product: Mehrang Self Design, Woven Banarasi Pure Silk, Jacquard Saree
date of incindent: Dec 16, approx 15 days ago

Order placed on Dec 11, 2021

Order ID OD[protected]
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