[Resolved]  Flipkart — Replacement/refund is not done yet

Address:Guntur, Andhra Pradesh, 522002
Website:Flipkart.com

I brought a product from flipkart App on 12 Jan 2016 and got a defective product.So I raised a request for replacement but that did not happen for a quite long time.. then I requested for a refund and called flipkart N number of times...everytime they are asking for bank details and raise a fresh reqeust. I got vexed with this behavior.. I did not expect Flipkart to be this disrespectful to its customer. Attaching more details below.

order ID : OD[protected]
Refund Requests raised so far :
[protected]
[protected]
[protected]

Please do the needful to get the refund claimed.
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Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2016
Flipkart Customer Care's response
Issue has been escalated internally, Follow up will be done.
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