[Resolved] Flipkart — Request for Resolve my Order As soon as Possible

Madhup Chand

from Azamgarh, Uttar Pradesh

Jan 28, 2024

Address:

Dear Sir/Madam

I Madhup Chand Prajapati, I would like to inform you that we placed an order for Epson Eco Tank L8050 Single Function Color Ink Tank Printer on Wednesday, 24th January. And we got the date for delivery on 27/01/2024. And on Friday 26 Janua 12:36:35 AM my order was dispatched from Thane Maharashtra to Varanasi but we have not received the order yet. No information updated. And suddenly late at night my delivery date was extended. I remained connected with the customer support team the whole day yesterday and they repeatedly said that you will get the delivery today.
but nothing happened. Is this a success? Or what should I consider fraud? Is this what happens on this Flipkart platform? The support team did not help. Do we have to make our entire day's conversations public? We want to know this. Or we should tell everyone in the entire country through social media that this is how they behave towards their customers. Or this is the service of Flipkart. In the last one year, we have made a market of more than Rs 1 lakh on this platform, but now we do not trust it at all. Nor is any Flipkart tracking service working. Has my order been damaged or has it been given to someone else, or do they not want to give it? Why is this happening.

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Jan 28, 2024

Complaint marked as Resolved

Since yesterday morning I still don't know where my order is. Because the customer service is saying that it is in Varanasi, then why are we not seeing it and why is Flipkart's tracking service not working? If I haven't received any update from yesterday till today, what will I get now? All I got was that the date of my order was extended till late night. I am very worried since yesterday, have we been scammed by Flipkart or is the entire customer support team making fun of us? Where is my stuff till now? Will I get my order or not, we just want to know why there was delay and from yesterday till today the customer is saying that my order is in Varanasi but we tried tirelessly for tracking but it did not show anywhere that my order is in Varanasi. .

Flipkart customer support has been notified about the posted complaint.