Flipkart — Return of product and refund

Address:	Bangalore, Karnataka, 452001
Website:	flipkary

I had purchased letv mobile thru flipkart on 08th thru my credit cardband converted in emi. On receipt of product and on charging i found overheating of mobile and frequent restarting i.e. 4 times mobile restarted within 15 mins. Also as a part of offer i havent received ear phones and other coupons too.

Very same day request for return was initiated. On 9th i missed attending a call and got an sms that concern team would contact on 10th. On 10th june i got a call and the issue was explained to the executive and meantime call got disconnected. Again i got an sms that convern team will contact on 11th june o close the issue.

Why cant the issue resolved in a day itself. Why we are keeping the dates extended day by day. Such kind of service is not expected at all. If this is the service i will be effeted by my banker as total amount is converted in emi and if you would return the amt back to my credit card bank will not adjust the said amt and will charge for closure charges. Who will bear the said cost. Customer will bear only due to the reason of flipkart poor services towards customers.

Hence request you to please treat matter on top priority and close asap.

I am an happy customer of snap deal and very much satisfied with there return policy and the duration they take to close the complaint and to refund the amount to customer.

Regards
Manoj C Thomas
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