[Resolved] Flipkart — Save Card feature should not be mandatory | |||
I went to buy an item in Flipkart.com on July 17th. When I was about to check out and pay using my Credit Card, it was mentioned as 'Save and Pay'. It meant that I can buy the item only if I allow Flipkart to save my Card details. This is ridiculous. Earlier, there used to be an option asking whether I want to save my card details. It has been removed and card information is being saved as default. This is wrong and not customer friendly. I did not buy the item from Flipkart due to this issue. It does have a feature to delete the saved card information, but my complaint is that the card information itself should not be saved by default. One could never know for sure if there is any backup or archive table in your database that still stores my information, even after I delete the card data. This mandatory saving of card data should be removed immediately. Until Flipkart does this, I will not be buying anything from them. Please remove the feature or at least make the saving of card data optional like before. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 18, 2015 Flipkart Customer Care's response Dear Customer,
Greetings from Flipkart!
We have noted your feedback and shared this internally.
Thank you.
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 3 Comments | |||
Comments
I want to buy an item from Flipkart.com. while making payment through Credit Card, it is mentioned as 'Save and Pay'. How come force me to save the card details. This is ridiculous. should ask with options whether SAVE or NOT. This mandatory saving of card data should be removed immediately. Until Flipkart does this, I will not be buying anything from them.
Regards
Suresh
[protected]
Regards
Suresh
[protected]
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Make it optional as it was in the previous days.