[Resolved] Flipkart — Selling product where invoice dont have VAT number | |||
Flipkart sold faulty product with illegal practices. 1. Product sold with an invoice with no VAT number. I am not getting any service from service center as it was not an authorized selling. 2. From the day one I tried to return the product but the SELLER simply denied it from FLIPKART end. 3. When I tried to put a complain for the same, the ignorant Customer Care talked rubbish. a. Initially she told she can see a VAT number for that order. After a minute she changed her statement. b. Then she claimed as it is not sold via WS Retail, Flipkart doesn't know about it. c. When I asked to escalate the issue, she put the line for hold for 15 minutes and no response further. Wanted strong action against Flipkart's on such illegal selling and indulging sellers for black money. Mail ID: [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 28, 2015 Flipkart Customer Care's response Dear Anir,
Greetings from Flipkart!
We regret to inform you that we were unable to find the order details.
We found that the e-mail address shared does not help us find your Flipkart account or the order details for action or contact.
We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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I can understand it was an issue from SELLER end, as the seller was reluctant to refund me the money.
But at last I got the refund from Flipkart. I am a very frequent customer of Flipkart and would like to request, please
take care about such issues sensitively and do not indulge such practice from seller in future.