Flipkart / Speedy Gizmos — Camera not found, light always on, system always hanging-up, very hot during calls, etc in swipe elite mobile

Neelameham

from Vijayawada, Andhra Pradesh

Address:	605001
Website:	www.flipkart.com

Dear Sir / Madam,

I have purchased "Swipe Elite" mobile phone thro flipkart website on 29.12.2015 vide order no.OD[protected] dt. 23.12.15 and gifted to my wife. But later only I have found the camera is not working in mobile and camera option also not available in the phone. And light is always on position, not able to off the light still. And mobile is very slow and always hanging-up. In this regard, already I spoke with flipkart customer care staffs. But they told its not possible for return and replacement. Hence I request you please return back the mobile and replace the same with good condition and as per specification stated in the website.

Thanks & Regrads,
Neelameham
[protected]

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Feb 12, 2016

Updated by Neelameham Dear Sir / Madam,

What happenen to to my below complaint???

(I have purchased "Swipe Elite" mobile phone thro flipkart website on 29.12.2015 vide order no.OD[protected] dt. 23.12.15 and gifted to my wife. But later only I have found the camera is not working in mobile and camera option also not available in the phone. And light is always on position, not able to off the light still. And mobile is very slow and always hanging-up. In this regard, already I spoke with flipkart customer care staffs. But they told its not possible for return and replacement. Hence I request you please return back the mobile and replace the same with good condition and as per specification stated in the website.)