Flipkart — Syska BOLT SW200 Smartwatch Replacement ID:[protected]

I ordered syska smart watch from flipkart and when i get delivery of my product that was used product as brand box sealed was open and product seems dirty with dust and little scratch's on the watch even watch was already preset with language and time.

This related i have compliant with flipkart team but yet not get any solution as i ordered this was to gift my dearest one on occasion of their birthday on 27th Jun but neither product is replaced nor the return my money back.

Please have a look into this matter and provide resolution on priority basis.