[Resolved] Flipkart — this is getting worse...

[Resolved] Flipkart — this is getting worse...

S sharad dev from Mumbai, Maharashtra

the refund for my Asus zenfone 5 you guys said that the refund is initiated in my bank card on 19th january but today when i contacted your ccare executive for the transaction number for the reference purpose he said its still not processed i mean whats happening how many days should i wait more for my refund money ive been calling every second day and everyday you guys are giving excuses and here also no response from your whats happening will ill get my money back or not if not then send atleast my product back to me... Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support Jan 26, 2015 Flipkart Customer Care's response Dear Sharad Dev, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply. Jan 26, 2015 Updated by sharad dev This is my order id:OD[protected] and my email id:[protected]@gmail.com and I'm hoping this time I'll get an resolution please this is already got delayed for weeks and now I'm not going to wait any further because I'm left without my phone not my refund money. Jan 26, 2015 Updated by sharad dev last time also you guys said that the refund is intiated and closed my case but it doesnt happened so i raised a complaint but doesnt got any response from you guys this is really getting worse guys... Verified Support Jan 27, 2015 Flipkart Customer Care's response Issue is addressed and we have asked customer to wait for another 2-3 days and get back with the bank statement if the refund is not reflecting..
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