Flipkart — Very irresponsible false response from marketing executive. (flipkart) nellore

Address:

Nellore, Andhra Pradesh, 524003

Flipkart management,
It's almost a month since, i raised the issue of the product ordered that i received a damaged, another colour object from your marketing executive. It was refered, considered after my complaint and i was called twice from banglore, shashank as to resolve the issue by replacement. This is the second time again where the very same marketing executive has refused to replace the right product just because i didn't mention about the colour issue. I personally feel that to be very irresponsible and complete false statement has been sent to my mobile as i refused to accept the product.
I'm very disappointed and feel it's completely a cheating irresponsible way with the customer who trusted flipkart for the decent, responsible services.
Hope the issue might be noted for further transaction.
It's really very awkward to get this notified several times for a responsible service.

Samy