[Resolved]  Flipkart — video proof how flipkart and asus treats customers

Address:	Nashik, Maharashtra, 422101
Website:	www.flipkart.com

I ordered asus zenfone max 1 on date 24th oct2018 with order id od[protected]

Mobile had camera issue and i raised complaint on very first day. Their technician named tusar ahire visited my office and confirmed that there is problem is mobile and need to be replaced. But he said he will do false reporting of mobile and will say its ok, as he has pressure to provide pass certificate and want to remain in companies good books. He said i raise complain again after few days and then he will mark as there is problem.

On hearing this, i started recording secretly without his knowledge. I have uploaded video here, which shows he is confirming problem. Flipkart man is also being heard saying that next time buy from amazon for better service. If their staff says to buy next time from amazon, how to trust flipkart. He did false reporting and i am stuck now because of this

I raised many complaint but all in vein. Flipkart kept saying today-tomorrow and passed 10 days. Now they are saying 10 days are passed and replacement can't be done and i have to contact service centre

One more thing, i have audio recording also, in which flipkart staff on phone is saying that, technician has my signature on ok report, which i have not done. This is again case of signatory forgery.

I am planning to take steps against company soon

Friends never buy from flipkart again. Share this proof to as many people you can, so that they can be saved

Conclusion : flipkart replacement policy is fake. Technician has pressure to provide ok report and due to this customer suffers

Video proof link : https://youtu.be/fcchFkUnxFs