Flipkart — Warranty Claim - Reg

Good Morning, Sir / Madam,

In October 2023, I purchased an HP MT v220w 128 GB Pen Drive and utilized it to store portable apps. However, I encountered an issue where the pen drive stopped displaying any data. In an attempt to resolve the problem, I formatted the pen drive, but it only showed 32 GB of storage capacity. Subsequently, after another format, the available storage further decreased to 17.8 GB. This unexpected reduction in storage capacity is causing inconvenience and requires a solution to restore the pen drive to its original 128 GB capacity.

I've followed the protocol outlined by both HP and Flipkart regarding the warranty claim for the product. HP has informed me that the product is deemed fake, which I've relayed to Flipkart along with the necessary email correspondence as evidence. However, despite providing the requested information, I have yet to receive a response from Flipkart regarding the next steps to resolve this matter.

Thanks in Advance.