[Resolved]  Flipkart — Worse led reticulation of full hd tv from sansui skw40fh11xaf/kf 102 cm (40) led tv

Address:Meerut, Uttar Pradesh, 250001

I have purchased Sansui Led Tv Order id OD[protected] on 4th of November and delivered after 3 day, Shipping is Fast That's Good,

I was happy to received another product from Flipkart it's my 2nd Led Tv. I was Quite Excited to receive my 2nd Led TV and wanted to view it's Picture quality and product functions, after turned it on my 1 Impress of TV menu interface is very bad 2nd Picture Quality is worse i have never expected with FULL HD LED TV. I was excited to have FULL HD Picture Quality but never god one it's disappointed me. I played HD and Full HD movies on it and it's totally pixelated. LED Pixels are very bad never expected to have Full HD TV Like this.
I am trying to play some video formats via use pen drive it's now playing, they have not mentioned on there website what kind of video format's this tv can play.
Full HD Led has many jerks like low quality video i am playing, I recently purchased Panasonic 32 LED tv. it plays same HD and Full HD Movies like i am watching on Full HD Led TV. Never Saw any jerks while paying and happy to have that one.
I saw very Positive Reviews from other people then I ordered this product without viewing live picture quality on any TV Stores, I had strong Trust upon Flipkart and customer's review that products is Great but i got disappointed after purchased that one.
I have Created Return Request to Flipkart to return it and buy another one but they said "We are sorry. We are unable to process your replace request. please refer to flipkart return policy"

it seems like this product is has very low quality Picture Resolution and than can be purchased @15000/- from market or it defective Item God Knows.
I Think i made a Big Mistake to Buy This LED Tv from Flipkart but i have strong trust that flipkart will solve this issue positively.
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Complaint marked as Resolved 
Verified Support
Nov 09, 2015
Flipkart Customer Care's response
Resolution: Spoke to customer and informed him that we have already escalated this issue to our concern team. Asked to wait 24 hours for an update, customer agreed.
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