[Resolved] Flipkart — worst customer service

Sushil kumar86

from Delhi, Delhi

Address:

New Delhi, Delhi

I bought an mi note from flipkart. When I received it I found that the camera was not working. I called them the very first day. I was told that I will receive a call next day. They called only once & that was too very short call. I missed it & they rescheduled me for next day. Same thing happened again. After three days I was finally able to receive the call & the guy called me asked about the issue. Then he told me that I will receive another call within 24 hours. I haven't received any call after that. It has been really bad experience. I can't understand that why do I need to wait for so many days & why a person calls me just to say that I will receive another call.

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Complaint marked as Resolved

Verified Support

Apr 07, 2015

Flipkart Customer Care's response Dear Sushil, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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Comments

Sushil kumar86

from Delhi, Delhi

My phone no is [protected]. It has been really bad experience with flipkart. Please do something if you can.

VINAY PRAKASH_SHARMA

I ordered HP pavillion P204TX on 4-4-2015. It got delivered to me the very next day (best first time delivery service indeed). But i found it defective so i requested them to replace it as they had promised 30 days replacement guaranty. I lodged the return request on 6-4-2015. I explained my position to their customer service representative and in return he assured me that all my issues will be resolved by 10th of April. So i waited for them. But trust me, since that day, they have been just postponing things. They will just say " our product specialist will call you to resolve your issues" but nobody cares to call. Its the worst customer service i have ever seen.
I bought it for INR 45500 and i wont let it go that easily.

Partheepan M

from Bengaluru, Karnataka

My order no:OD[protected]. It is really a good product. I got this product with full excitement. Just on the second day, it was not indicating the charging light (RED). So i didn't know that it is charging or not. So I opted for replacement almost 10 days back. But still waiting. No response from FLIPKART. I am dialing following up with flipkart executives but no help. Daily they use to say that I will get a call within 24 hrs. But almost 10 days passed, I didn't get at least missed call from them.

So my suggestion is product is very good and please DONT BUY THIS PRODUCT FROM FLIPKART.

Regards
Parthi - [protected]