[Resolved] Flipkart — wrong order delivery date

Dhruv Shah1387

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

When i have checked lenovo a6000 on flipkart it was showing that it will be delivered on 11th july. I have caterogically chosen 5th july to place this order to gift it to my father as his bday was on 11th july. Till the time i have done the payment it showed delivery date as 11th july. After payment was processed i have received sms from flipkart that it will be delivered on 18th july due to inavoidable reason. This is completely unacceptable, i want the phone on 11th july otherwise there is no point. order no. Is OD[protected] After checking the app it says that it is out of stock and hence cant deliver on time. Why it dint showed before i made the payment???? This seems to be intentional. I want the order as promised. This is clearly wrong comittment done.

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Complaint marked as Resolved

Verified Support

Jul 06, 2015

Flipkart Customer Care's response Dear Dhruv, Greetings From Flipkart.com Order ID: OD[protected] We would like to inform you that, refund of Rs. 6999/- has initiated to your credit card on July-06-2015. Same will reflect in your account within 8 working days from the date of initiation as per the standard banking procedure. Hope this helps. Thank you for shopping with Flipkart.com.