[Resolved] Flipkart — Wrong product delivered and exchange date skipped | |||
I got a wrong colour product from flipkart and they have also skipped the replacement date of the product and have provided me a new date. It is very frustating as neither i can use the product and nor i can buy a new one. I also doubt that the product delivered to me was orignal. It is the mistake of the seller "SONANI" but i bought the product from flipkart so i am raising the complain against them. I don't want the product now i just need my RS. 1339 back that i paid for the product. Flipkart have also crossed the time limit they asked me for helping me to resolve my issue. I can be reached at [protected] or at my email id [protected]@gmail.com. Was this information helpful? | |||
Complaint marked as Resolved
I got the money back but it took a lot of time. Flipkart has really disappointed me and i will think 10 times now before buying any product from Flipkart. Verified Support Aug 03, 2015 Flipkart Customer Care's response tried calling the customer but unable to reach so sent a mail to the customer asking for the convenient time.
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 2 Comments | |||
Comments
Flipkart gave me another date of 10th August by which they said they will pick the product and then initiate the Return process but since the day i have got that information and today is the last date for them to collect the product, i have continously got the message that "We could't complete the pickup for the item and it will be reattempted tomorrow". I now know for sure that they are doing this on purpose. The worst E-commerce company i ever came across. If this forum is handled by government then i would request to take a strict action against Flipkart for this much delay and misguiding the customers.
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