[Resolved]  Flipkart — wrong products delivered twice

Address:Pune, Maharashtra

I ordered Danny Daze brown colour sunglasses. I got the wrong order the first time, I got Pink glasses so cancelled the order and haven't received the refund yet. I ordered the Second Time same sunglasses and again Black sunglasses has come for which I just placed the return order. Just because your company is in a dominant position you cannot abuse your power and harass consumers. You have wasted my time tremendously, sending a sorry for your inconvenience e-mail/ message doesn't make you not efficient. I have lost all the faith you have in your reputation.
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Complaint marked as Resolved 
Verified Support
Dec 26, 2014
Flipkart Customer Care's response
Dear Subathra, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
Complaint comments 

Comments

I ordered Danny Daze brown colour sunglasses. I got the wrong order the first time, I got Pink glasses so cancelled the order. I ordered the Second Time same sunglasses and again Black sunglasses has come which i returned too. Just because your company is in a dominant position you cannot abuse your power and harass consumers. You have wasted my time tremendously, sending a sorry for your inconvenience e-mail/ message doesn't make you not efficient. I have lost all the faith I had in your reputation. I gave this complaint on 20th dec 2014, but did not give order details phone num etc. flipkart asked for these details given below on 26th dec 2014 but did not get a notice about your need for further details. Just received a mail saying my first complaint is marked unresolved but in the complaints page it says resolved.
link for first complaint https://www.consumercomplaints.inflipkart-wrong-products-delivered-twice-c982480
how exactly do u resove these complaints? whAT remedy do i get?
details of first order
Order ID: OD[protected]
phone no - [protected]
e-mail id [protected]@yahoo.com

details of second order
Order ID: OD[protected]
phone no - [protected]
e-mail id [protected]@yahoo.com

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