[Resolved]  Flipkart — Wrong second hand item delivered

Address:560024
Website:flipkart

My name is chengappa from hebbal.
I have place order play station 4 order no od[protected]
Received wrong item on 7/07/16 around afternoon.
Same day complained about wrong product ref:in[protected].
Every time call customer service same reply wait for 24 hours to resolve.
Today is 9th day same reply. When i ask to connect customer service manager they say he is busy, cannot receive calls. Is this kind of service flipkart provides?
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Aug 11, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2016
Flipkart Customer Care's response
Spoke to customer and investigation is going on regarding missing product from box.
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