[Resolved] Flipkart — Xolo black - replacement issue | |||
I purchased online from flipkart xolo black worth rs 12999/- online from flipkart.The mobile they delivered is rubbish.processor is very slow, camara launching issue, call getting disconnect within 5 to 10 second, pixels are scattered.Very bad quality of call and interface camera and video. Order no. OD[protected] Mobile no. [protected] I want refund of this product.Flipkart cheated me.Delivered me defected product.wasted my energy and time . i called flipkart customer care from 31-08-15 to 03-09-15 . five to six times but still problem not resolve . hate flipkart like anything... Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 04, 2015 Flipkart Customer Care's response Spoke with the customer as he is asking for the refund so informed to customer that refund policy is not there as we can see that the a call back has been scheduled from our technical team customer is saying that he might be busy at that time so informed to customer to pick up the call and informed them to arrange a call back later on . Customer said he will go to consumer court.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46697
Pending
0
Resolved
25440
View all 46697 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment