Flo Mattress — bad service

Can't agree more!!! I placed an order on 29th july and i called and cancelled it today as there has been absolutely no response from them while the money was already deducted.
Order # 5917.
I received an order confirmation on 30th july saying it will be delivered within 7 to 14 days.
Well i received another email on 8th aug saying it will take another 5-7 days and if i want to cancel it i can. But after having already waited i sent them and email i can wait for another week. But they didn't send me any confirmation. Today is 26th august already almost a month and after 3 more emails and 2 phone call i got an email saying my order has been cancelled as per my request.
Funny thing is my emi is going to be deducted as the amount was already paid to them. So i will be waiting for my money to be credited.
You guys have good reviews and marketing - but service is pathetic!!!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Need to wait for ages to get your order delivered. Now I am not being able to understand as how they are getting reviews if the orders are not being delivered.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint