[Resolved]  Fly Mantra — Flight booking refund

Address:Mumbai City, Maharashtra

From: Fazil
Sent: ‎13-‎02-‎2014 11:00
To: Fly Mantra Care; [protected]@flymantra.com
Subject: RE: Your Booking Under Process - FLY29018212

Pl send transaction copy immediately. Its already 15 days over from date of booking and you committed 3-4 days.

Do my refund on urgent basis.

Fazil
From: Fazil
Sent: ‎09-‎02-‎2014 19:34
To: Fazil; Fly Mantra Care; [protected]@flymantra.com
Subject: RE: Your Booking Under Process - FLY29018212

Pl update the status of refund, it was already 10 days over from day of booking.

Kindly do the needful immediately with out fail.

Thanks
Fazil
From: Fazil
Sent: ‎07-‎02-‎2014 09:13
To: Fly Mantra Care; [protected]@flymantra.com
Subject: RE: Your Booking Under Process - FLY29018212

Dear FLymantra team,

Pl go through trailing mail. My failed transaction refund suppose to be done on or before 4th feb. But till now there is no response from your team.

Kindly do the refund immediately.

Fazil
From: Fazil
Sent: ‎05-‎02-‎2014 09:08
To: Fly Mantra Care
Subject: RE: Your Booking Under Process - FLY29018212

Pl update refund status.

Fazil
From: Fazil
Sent: ‎04-‎02-‎2014 09:20
To: Fly Mantra Care
Subject: RE: Your Booking Under Process - FLY29018212

Dear Deb,

The amount not yet credited.

Pl do immediately

Fazil
From: Fly Mantra Care
Sent: ‎29-‎01-‎2014 09:11
To: abdul fazil
Subject: Re: Your Booking Under Process - FLY29018212

Dear Sir,

Greetings from Fly Mantra !

Apologies for the issue, Since our system is getting upgraded that time.

We have rejected the booking and refunded the full amount, Please allow 3-4 Working days for the amount to gets credited back.

Thanks
Deb


On Wed, Jan 29, 2014 at 4:10 AM, abdul fazil <[protected]@yahoo.com> wrote:
Dear Team,

I have booked GO AIR flight ticket for 29th Jan (Mumbai to Chennai) through fly mantra, details attached.

Even after 2 hours of booking, we didn't get PNR number. Hence we taken counter ticket at airport.

So kindly look in to this and refund the amount at the earliest.

Thanks
Fazil
Mob: +91 [protected]

[protected][protected]----
On Tue, 28/1/14, Flymantra.com <[protected]@flymantra.com> wrote:

Subject: Your Booking Under Process - FLY29018212
To: [protected]@yahoo.com
Date: Tuesday, 28 January, 2014, 2:32 PM

Dear Shaik
Abdul Rahiman


Thank you for booking
your air ticket with Fly Mantra. We wanted to update you
that your ticket booking is under process and you should
receive your E Ticket within 30 minutes.


If you have created an
account on our website, You may also check the status of
your ticket on the "My Bookings" Section.

Your Booking ID is
FLY29018212


Best Regards,

Support Team


Fly Mantra

Ph: [protected] : Please
send your feedback to [protected]@flymantra.com


--
--
Team Fly Mantra

Call Center : 91 [protected]

India: E 160 Sector 63 Noida 201301
Australia: 17 Orana Pl Parkinson QLD 4115
USA: 10685 B Hazelhurst Dr# 7554 Houston TX 77043
Singapore: 120 Telok Ayer Street Singapore 068589
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hi sir

Need eticket of confirmation (PNR) FLY15076161 BOOKED ON 15.7.14 &amp; 12789 has been deducted from my account pls reply soon thank you

Regards

DINESH
[protected]
I booked a ticket from flymantra.com on 15th augest. My booking Id-FLY15086106 from Kolkata to Agartala for 15th September. My ticket price was Total Amount - Rs.1277/-.I paid that amount and confirm of my payment
also they send me this massage &quot;Thank you for Booking with Fly Mantra. Your Booking ID is FLY15086106.Your Booking is UNDER PROCESS. You will receive the E Ticket and SMS within 30 Minutes.&quot; But after 30 minutes past they did not provide me that ticket. I send a e-maill to their address, but they did not reply me after that incident I wanted to call to their customer care number but after first ring call was automatically disconnected.

After next day they send me this maill &quot;You have made a booking on our portal and due to last minute fare change we could not issue the ticket. The fare has been increased and you would need to pay ₹1150 in order
for us to complete this booking. Please click Make Payment to complete the transaction. Alternatively we can refund the amount which you have paid to us into the same Card/Account which you used while booking.&quot; After got this maill i send a maill to their address for refunding my ticket booking amount. Still now they do not send me any reply through maill or call and they do not give my refunded amount. Even i try to call their customer care number but they receive my call and say all customer care representative busy and disconnected the call
automatically.

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